Policies

Privacy Policy
Effective Date: [4/27/2026]

This Privacy Policy (“Policy”) applies to 1st Alliance Garage Doors (“Company,” “we,” “our,” or “us”) and our website, https://1stalliancegaragedoors.com(the “Site”). This Policy describes how we collect, use, and protect your information when you use our services or visit our website.

By using our Site or services, you consent to the data practices described in this Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• First and last name and/or company name
• Mailing and service address
• Email address
• Phone number
• Photos of your home (for service evaluation and estimates and possibly for before and after pictures for advertising.)
• Any information submitted through our website forms or service platform

We may also collect usage data automatically, such as:

• Pages visited on our website
• Time spent on the Site
• Referral sources
• Device and browser information

This information may be collected using cookies and similar tracking technologies.

If you purchase services from us, payment information may be collected and processed securely through third-party payment processors. We do not store full credit card information on our servers.

How We Use Your Information

We use the information we collect for purposes including:

• Responding to inquiries and providing garage door repair or installation services
• Scheduling appointments and managing customer records through platforms such as      Housecall Pro
• Processing payments and sending invoices
• Communicating with you for appointments, services, and updates
• Improving our website, services, and customer experience
• Monitoring and analyzing website performance and traffic
• Running and measuring advertising campaigns (e.g., Google, Meta platforms)
• Sending promotional communications (you may opt out at any time)
• Complying with legal obligations

Sharing Your Information

We do not sell, rent, or lease your personal information.

We may share your information with trusted third-party service providers who help us operate our business, including:

• Scheduling  and customer management platforms (e.g., Housecall Pro)
• Payment  processing providers
• Website analytics and advertising partners (such as Google and Meta)

These third parties are only permitted to use your information as necessary to provide services to us.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience. Cookies help us understand how users interact with our Site and improve functionality.

You can choose to accept or decline cookies through your browser settings. Please note that disabling cookies may affect certain features of the Site.

Data Security

We implement industry-standard security measures designed to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.

Your Privacy Rights

Depending on your location, you may have the right to:

• Request  access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of receiving marketing communications

To exercise any of these rights, please contact us at:
info@1stalliancegaragedoors.com

We may not be able to fulfill certain requests if the information is required to:

• Complete a transaction or provide services
• Comply with legal obligations
• Detect or prevent fraud or security issues

Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take steps to delete it.

Email and Text Communications

We may contact you via email or text message regarding appointments, services, updates, and occasional promotional offers.

You may opt out of receiving promotional messages at any time by following the unsubscribe instructions or contacting us directly.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. When changes are made, we will revise the “Effective Date” at the top of this page. Continued use of our services after changes are posted constitutes your acceptance of the updated Policy.

Contact Information

If you have any questions about this Privacy Policy or your personal information, please contact us at:

1st Alliance Garage Doors
Email: info@1stalliancegaragedoors.com or 1stalliancegaragedoors@gmail.com

Website: https://1stalliancegaragedoors.com

Phone # 816-813-1602

Terms and Conditions

1st Alliance Garage Doors

1. Agreement

These Terms and Conditions (“Agreement”) are incorporated into and made part of every estimate, quote, proposal, invoice, or contract issued by 1st Alliance Garage Doors (“Contractor”).

The “Customer” refers to any homeowner, property owner, or contractor engaging Contractor for services.

This Agreement is non-transferable and non-assignablewithout written consent from Contractor.

2. Scope of Services

Contractor agrees to perform services in a professional and workmanlike manner consistent with generally accepted industry standards in the State of Missouri.

Unless expressly stated in writing, services do not include:

• Painting or touch-up work 
• Electrical, carpentry, drywall, masonry, or other trades 
• Structural modifications 

3. Estimates

• All estimates are valid for 30 calendar days from the date issued. 
• After 30 days, pricing and availability may change. 
• Estimates are based on the visible and known conditions at the time of inspection. 
• Any changes to scope may result in additional charges. 

4. Acceptance of Work

• Estimates become binding only upon written approval by Customer. 
• Written approval includes electronic acceptance, email confirmation, or signed agreement. 
• Approval authorizes Contractor to schedule work and order materials. 
• Any changes or cancellations after approval must be agreed to in writing and may result in additional charges. 

5. Payment Terms

Residential Customers

• A minimum deposit of 50% is required prior to scheduling and/or ordering materials. 
• Deposits are non-refundable once materials are ordered or work is scheduled.      
• Remaining balance is due immediately upon completion. 

Contractor/Commercial Customers

• Payment is due upon completion, unless otherwise agreed in writing. 
• Net terms shall not exceed 45 days from invoice date. 

Late Payments

• Past due balances may incur: 
  • A $25  monthly late fee, or 
  • Interest up to 18% annually (or the maximum allowed by Missouri law) 
• Customer agrees to pay all costs of collection, including: 
  • Attorney’s fees 
  • Court costs 
  • Collection agency fees 

    

6. Special Orders & Materials

• Special-order materials are non-cancelable and non-refundable once ordered. 
• Customer is responsible for verifying product specifications before installation. 
• Any exchanges not due to damage or Contractor error will incur: 
  • Restocking fees 
  • Price differences 
  • Additional labor or service charges 
• Contractor is not responsible for manufacturer delays or supply chain issues. 

7. Scheduling, Delays & Access

• Customer must provide safe and timely access to the worksite. 
• Delays caused by Customer (including failure to prepare site) may result in  additional charges. 

Contractor shall not be liable for delays caused by:

• Weather      
• Material shortages 
• Labor issues 
• Acts beyond reasonable control (“Force Majeure”) 

8. Site Conditions & Customer Responsibilities

Customer agrees to:

• Remove or protect all personal property, including vehicles, furniture, and      valuables 
• Keep children, pets, and occupants away from the work area 
• Ensure proper structural readiness (including door jambs/casings) 

Door Openings

• Proper casing/jambs must be installed prior to installation 
• If not, Contractor may proceed at Customer’s request but: 
  • Will not be responsible for resulting damage 
  • Warranty may not apply to related issues 

    

9. Change Orders

Any deviation from the original scope must be approved in writing and may result in additional costs and schedule changes.

10. Limited Warranty

Coverage

• 1 - year labor warranty 
• 1 - year parts warranty (on replaced components) 

Manufacturer warranties may apply separately.

Conditions

• Customer must notify Contractor of any visible issues within 48 hours of  completion 
• Contractor must be given a reasonable opportunity to inspect and repair 

Failure to do so may limit warranty claims, but does not eliminate rights under this limited warranty.

Exclusions

Warranty does not cover:

• Normal wear and tear 
• Misuse, neglect, or improper maintenance 
• Damage caused by third parties 
• Pre-existing structural issues 
• Lack of proper framing or support 

11. Limitation of Liability

To the fullest extent permitted by Missouri law:

• Contractor’s  total liability shall not exceed the total amount paid by Customer 
• Contractor shall not be liable for: 
  • Indirect or consequential damages 
  • Loss of use, income, or property 

    

12. Right to Stop Work

Contractor reserves the right to stop work immediately if:

• Payments are not made when due 
• Site conditions are unsafe 
• Customer breaches this Agreement 

Customer will remain responsible for all costs incurred up to that point.

13. Mechanic’s Lien Rights (Missouri)

Customer acknowledges that Contractor has the right to file a mechanic’s lien under Missouri law for unpaid labor or materials.

Failure to pay may result in a lien against the property.

14. Indemnification

Customer agrees to indemnify and hold Contractor harmless from claims arising from:

• Unsafe conditions at the property 
• Failure to secure the worksite 
• Actions of third parties not under Contractor’s control 

15. Privacy & Communications

Customer authorizes Contractor to contact them via:

• Phone      
• Email      
• Text message 

for service-related and business communications.

Contractor does not sell or share personal information with third parties, except as necessary to perform services or comply with law.

16. Governing Law

This Agreement shall be governed by and interpreted under the laws of the State of Missouri.

17. Entire Agreement

This document, along with any approved estimate or invoice, constitutes the entire agreement between the parties and supersedes all prior discussions.